We’re sorry to hear that you’ve had a claim. If you are experiencing a disaster or life threatening emergency, please immediately contact 911 or other emergency responders.
The office is open from 9am to 5pm (EST) on Monday through Thursday and from 8:30am to 4pm (EST) on Fridays. To reach an agent (or to leave a message after hours), please call 800-763-4775.
Claims Reporting Info by Insurance Carrier Name
Many of our insurance carriers can accept an initial report of claim after hours. Contact information for after-hours claims reporting is as follows:
ACE USA | 800 945-7461 | more info opens in a new window
American Guaranty & Liability Insurance Company (see Zurich)
American Zurich Insurance Company (see Zurich)
Associated Indemnity Insurance Company (see Fireman’s Fund)
Fireman’s Fund Insurance Company | 888.FIREHAT (888.347.3428) | more info opens in a new window
Steadfast Insurance Company (see Zurich)
Zurich in North America | 800-987-3373 | more info opens in a new window
- Note: Most of our commercial Zurich customers have more than one policy. We recommend that all Zurich claims be reported through our office. Please call 800-763-4775 for assistance.